More than a practice — a place to heal.

Michelle Bustillo serves as Co-Owner and Behavioral Health Practice Finance Director, bringing exceptional organization, dedication, and financial insight to the behind-the-scenes operations that help keep our practice strong and sustainable.

In her role, Michelle oversees the financial operations of the practice, including budgeting, expenses, financial records, tax coordination, and other essential financial responsibilities. With a strong understanding of accounting and finance, she approaches her work with careful attention to detail, sound judgment, and a deep sense of responsibility. Her dedication helps ensure that the practice remains financially organized and positioned to continue providing quality behavioral health services to the individuals and families in our community.

Beyond her work with the practice, Michelle has devoted approximately 30 years of her professional life to education. Her extensive experience spans teaching at the middle school level through early childhood education, and she currently serves as Director of the Early Childhood Program at Our Lady of the Lakes Catholic School in Miami Lakes. Her many years as an educator and educational leader have strengthened her skills in organization, planning, communication, leadership, and managing the many responsibilities that come with caring for both people and programs.

Michelle brings the same patience, compassion, integrity, and commitment she has demonstrated throughout her career in education to her role within our behavioral health practice. She understands that responsible financial stewardship is an important part of creating a stable organization where clinicians and staff can focus on what matters most—supporting the people who come to us for care.

As both a co-owner and member of our leadership team, Michelle is proud to contribute her experience, knowledge, and heart to a practice built on compassion, professionalism, and service to others. She is deeply committed to helping ensure that our organization continues to grow responsibly while remaining focused on the mental health and well-being of the community we are privileged to serve.

A highly motivated and versatile professional with experience across behavioral health, real estate, title services, and administrative operations. With a background in Information Engineering and strong expertise in communication, organization, and multitasking, she brings a detail-oriented and collaborative approach to every role. Her experience with healthcare EMR and billing systems, including Kareo, SimplePractice, ICANotes, and eMedical, complements her ability to thrive in fast-paced environments while consistently delivering quality results.

With a warm and compassionate approach, she brings years of experience in behavioral health, healthcare administration, and client support. She is passionate about helping others and creating a welcoming, organized, and positive experience for both clients and colleagues.

Her background includes experience with healthcare scheduling, billing, and EMR systems such as Kareo, SimplePractice, ICANotes, and eMedical. Known for her strong communication skills, attention to detail, and ability to thrive in a fast-paced environment, she is always eager to learn, grow, and contribute to the success of the team.

Above all, she values treating every person with kindness, professionalism, and respect and is proud to be part of a team dedicated to supporting the mental health and well-being of the community.

Michael Schott brings a passion for technology, creativity, and problem-solving to his role as Information Technology & Web Systems Administrator. He supports the digital systems and technology that help keep our behavioral and mental health practice connected, organized, secure, and running smoothly.

From website design and management to computer systems, software, technical troubleshooting, and digital operations, Michael works behind the scenes to provide a reliable and user-friendly experience for both our team and the individuals and families we serve. He understands the importance of privacy, security, and dependable technology within a mental health setting and is committed to supporting systems that allow our clinical and administrative teams to focus on what matters most—providing compassionate, quality care.

Known for his patience, attention to detail, and ability to find solutions, Michael assists with website services, computer and network support, software and system access, EMR technology, cybersecurity awareness, and day-to-day technical needs.

Michael believes technology should make connecting with care easier and more accessible. He is proud to use his technical skills to support a welcoming, efficient, and positive environment for our team, our clients, and the community we serve.

Luz Elena Bustillo brings warmth, thoughtfulness, and a genuine caring spirit to her role as Client Communications & Outreach Coordinator. She helps our practice stay connected with the individuals, families, and community we serve through the many thoughtful details that help people feel remembered, valued, and appreciated.

From coordinating and mailing birthday and holiday cards to organizing informational materials, publications, announcements, and other correspondence, Luz Elena works diligently behind the scenes to ensure our communications are timely, organized, and meaningful. She takes great care in keeping track of important dates, materials, and mailings throughout the year so that these special connections are never overlooked.

Luz Elena believes that kindness can be expressed in even the smallest gestures. Whether it is a birthday card arriving on someone’s special day, a warm holiday greeting, or helpful information reaching a person or family who may need it, she takes pride in adding a personal and compassionate touch to everything she does.

Above all, Luz Elena is proud to be part of a team that believes mental health care is also about connection, compassion, and community. Through her dedication and thoughtful approach, she helps us strengthen the relationships that make our practice feel welcoming, supportive, and connected.